The Renting Process

All you need to know about the renting process.

The National Letting Scheme

The Property Company is a firm accredited by The National Approved Letting Scheme – a Government backed accreditation scheme which offers peace of mind to landlords and tenants through the knowledge that the firm they are dealing with offers clearly defined levels of customer service.

OEA Ombudsman - Letting Agents

The Property Company is a member of the Voluntary Ombudsman for Estate Agents Scheme.

How the property rental process works

Make your selection and an appointment will be arranged either to meet you at our offices and take you to the property or to meet you there. It is important that if you will be sharing that you all attend the appointment together to enable you to make a decision quickly to avoid disappointment.

The Property Company will confirm the rental price and agreement details. Depending on whether The Property Company is the Letting Agent and or the Managing Agent a holding deposit will be required at this point.

Next you will be required to supply references for credit checking and a full deposit. All deposits are held in accordance with current government legislation.

Utilities and repairs will be outlined who pays what in your contract, which you will sign when you references and deposit have been cleared. Generally it is the tenant who will pay for utilities. On moving into the property depending on the contract details you will normally need to advise utilities such as – gas, electricity and water take meter readings straight away. Also local government will be notified for council tax purposes.

The landlord will have buildings insurance but you will need to take out your own personal contents insurance. No persons are allowed to move into the property that are not named on the contract.

The contract will be renewable depending on terms and conditions set in the contract which varies according to the individual property.

Any repairs needed must be immediately reported to the landlord or the managing agent.

On exit from the rental property you will meet with the landlord or the managing agent and check the inventory and then you will be given your deposit. You will be responsible for breakages and damages this may be deducted from your deposit. The landlord pays and provides a full inventory. The tenant will be required to pay for a ‘checkout’ at the end of the tenancy.

 

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