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Terms and Conditions

This website (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site OR when you press the ACCEPT button on Our Cookie pop up. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

  • 1

    Definitions and Interpretation

    • 1.1In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings.

      means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;

      "Cookie Law"
      means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and of EU Regulation 2016/679 General Data Protection Regulation ("GDPR")];

      "Personal Data"
      means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by [the Data Protection Act 1998] OR [EU Regulation 2016/679 General Data Protection Regulation ("GDPR")]; and

      means The Property Company London Ltd [, a limited company registered in England under company number 3510969 whose registered address is 56a Haverstock Hill, London, NW3 2BH

  • 2Information About Us

    • 2.1Our Site is owned and operated by The Property Company London Ltd [, a limited company registered in England under company number 3510969], whose registered address is 56a Haverstock Hill, London, NW3 2BH. Our VAT number is 714 0396 56

    • 2.2Our Data Protection Officer is Nirojan Nadarajah and can be contacted by email at by telephone on 0208 348 8833 or by post at First floor offices, 72 Chase side, London, N14 5PH

    • 2.3We are regulated by 'The Property Ombudsman', 'National Approved Lettings Scheme', 'Safe Agent' and the 'Information Commissioner’s Office'.

    • 2.4We are a member of TPO, NALS, LLAS, Safe Agent and ICO

  • 3How Does Our Site Use Cookies?

    • 3.1

      Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

    • 3.2

      By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for advertising . For more details, please refer to section 4 below

    • 3.3

      All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

      • 3.3.1

        Strictly Necessary Cookies
        A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions

      • 3.3.2

        Analytics Cookies
        It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

      • 3.3.3

        Functionality Cookies
        Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

      • 3.3.4

        Targeting Cookies
        It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties.]

      • 3.3.5

        Third Party Cookies
        Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

      • 3.3.6

        Persistent Cookies
        Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

      • 3.3.7

        Session Cookies
        Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

    • 3.4

      Cookies on Our Site are not permanent, we might alter this at any time.

    • 3.5

      For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

    • 3.6

      For more specific details of the Cookies that We use, please refer to the table below.

  • 4

    What Cookies Does Our Site Use?

    • 4.1

      The following Cookies may be placed on your computer or device:

      Name Data stored/Purpose Shared
      PHPSESSID This is the session cookie which provides continuity for the visitor for the duration of their visit. This primary is used to persist search preferences. No
      shorlist_default Stores which properties are in the shortlist on the user's device No
      _ga, _gat,
      _gid, collect
      Used/set by Google Analytics/DoubleClick Google Analytics, DoubleClick
      ASPSESSIONID# HelpHound session cookie HelpHound
    • 4.2

      Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the [products] AND/OR [services] offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

    • 4.3

      The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

  • 5

    Consent and Control

  • 6

    Changes to this Cookie Policy

    • 6.1

      We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

    • 6.2

      In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

  • 7

    Further Information

    • 7.1

      If you would like to know more about how We use Cookies, please contact Us at by telephone on 0208 348 8833 or by post at First floor offices, 72 Chase side, London, N14 5PH

    • 7.2

      For more information about privacy, data protection please visit the following:

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